Privacy Policy - Napley Lodge Farm Day Nursery

Last updated: October 2025

Napley Lodge Farm Day Nursery (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that any personal information you share with us is handled safely, securely, and in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our childcare services.

1. Who We Are

Napley Lodge Farm Day Nursery
Napley Lodge Farm, Market Drayton, Shropshire, TF9 4AL
Email: napley@tiscali.co.uk
Telephone: 01630 674366

We provide childcare and early years education for children in a countryside setting, focusing on outdoor learning and farm-based experiences.

2. Information We Collect

We may collect the following types of personal information:

a) From parents and guardians:

Name, address, email address, and phone number
Child’s name, date of birth, and health/allergy information
Emergency contact details
Billing and payment details

b) From website visitors:

Contact details submitted through enquiry forms
Information collected through cookies and analytics (such as IP address, browser type, and website activity)

c) From staff and job applicants:

Employment history, qualifications, and references
DBS (Disclosure and Barring Service) check information

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide nursery information
To manage childcare bookings and communication with parents
To deliver our childcare services safely and effectively
To comply with legal and safeguarding requirements
To process payments and issue invoices
To send updates about the nursery (where you have opted in)

We will only use your information when we have a lawful basis to do so, such as your consent, a contractual obligation, or a legal requirement.

4. How We Store and Protect Your Data

Your data is stored securely on password-protected systems and only accessed by authorised staff members.
We use appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

We only retain personal data for as long as necessary to fulfil the purpose it was collected for or as required by law (e.g. childcare records retention).

5. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share necessary data with:

Local authorities or Ofsted for regulatory purposes
Emergency services or healthcare professionals if required for child safety
Third-party service providers (e.g. ParentZone app or payment processors) who help us operate our services securely

All third parties are required to respect your privacy and handle your data in compliance with the law.

6. Cookies and Website Analytics

Our website uses cookies to improve user experience and analyse website traffic.
Cookies are small text files stored on your device that help us understand how visitors use our website.

You can manage or disable cookies through your browser settings at any time.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of any inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for data processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

For any data requests, please contact us at [insert nursery email address].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Napley Lodge Farm Day Nursery
Email: napley@tiscali.co.uk
Telephone: 01630 674366
Address: Napley Lodge Farm, Market Drayton, Shropshire, TF9 4AL